ALTJOHNJAMESON LLC is committed to making the order fulfillment and delivery process as clear, convenient, and dependable as possible. We understand that customers want to know when their purchases will be prepared, shipped, and delivered, so we provide the following information to help set reasonable expectations. Although we carefully prepare each order and work with shipping providers to support reliable delivery, actual delivery times can vary depending on circumstances outside our direct control.

We currently provide free standard shipping for orders with a merchandise total of $20 or more. Orders below the applicable free-shipping threshold may incur a shipping charge. Any applicable shipping cost will be calculated and displayed during the checkout process before the order is submitted, allowing customers to review the total cost before completing their purchase.

After an order has been successfully placed and payment has been confirmed, our team generally requires between 1 and 3 business days to process and prepare the order for shipment. Processing includes reviewing the order, preparing the purchased products, packaging the shipment, and completing the necessary steps for handoff to the selected carrier. Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.

Once your order has been dispatched, we will send a shipping confirmation to the email address associated with the order when tracking information is available. The tracking number or tracking details can be used to follow the shipment and monitor its progress through the carrier’s delivery network.

After an order leaves our facility, delivery time depends on several factors, including the destination, selected shipping service, carrier operations, weather, transportation conditions, holidays, and other circumstances that may affect the carrier’s schedule. Under normal conditions, most standard shipments are expected to arrive within approximately 3 to 7 business days after shipment. This timeframe is an estimate rather than a guaranteed delivery date, and some shipments may take longer depending on circumstances affecting transportation or local delivery.

Customers are encouraged to monitor their shipment using the tracking information provided after dispatch. Tracking updates may not always appear immediately after an order leaves our facility, as carriers may require additional time to scan and register a package within their system. If tracking information appears unchanged for a period of time, this does not necessarily mean that the package has been lost.

Providing an accurate shipping address is an important part of ensuring successful delivery. Before completing your purchase, please carefully review the name, street address, apartment or unit information where applicable, city, state or region, postal code, and country. ALTJOHNJAMESON LLC cannot be responsible for delivery problems, additional carrier charges, returned shipments, or delays resulting from incorrect, incomplete, or outdated shipping information supplied by the customer.

If you realize that an address was entered incorrectly after placing an order, please contact our customer support team as soon as possible at altjohnjamesonllc@gmail.com. While we cannot guarantee that an address can be changed after an order has been submitted or processed, contacting us promptly may allow our team to review the order status and determine whether any assistance is possible.

Although ALTJOHNJAMESON LLC works with shipping carriers to facilitate reliable delivery, unexpected transportation issues can occasionally occur. Packages may experience delays because of severe weather, carrier disruptions, high shipment volumes, incorrect address information, transportation interruptions, customs procedures, or other circumstances beyond our reasonable control.

If your shipment appears significantly delayed or you believe that a package may have been lost, please contact us at altjohnjamesonllc@gmail.com. When contacting customer support, please provide your order number and any available tracking information. Our team will review the available details and help determine the appropriate next steps.

For international orders, shipping availability can differ depending on the destination country or region. Certain destinations may have restrictions, service limitations, or other requirements that affect whether an order can be shipped. Customers placing international orders are responsible for ensuring that the products they purchase can legally be imported into their destination country when applicable.

International shipments may also be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. Unless specifically stated otherwise during the purchasing process, these charges are the responsibility of the customer. ALTJOHNJAMESON LLC does not control fees imposed by customs authorities or local governments, and such charges may vary depending on the destination and applicable regulations.

Delivery estimates for international shipments may also be longer than standard domestic delivery estimates. Customs inspections, clearance procedures, local carrier operations, and other international transportation factors can affect the final delivery date. These circumstances may be outside the control of ALTJOHNJAMESON LLC and the shipping carrier.

We recommend that customers retain their order confirmation and shipping confirmation emails until the purchase has been successfully delivered. Keeping these details available can make it easier to contact our support team if assistance is needed regarding an order or shipment.

Our goal is to provide a straightforward shipping experience from checkout through delivery. We carefully prepare orders, communicate shipment information when available, and remain available to help when delivery questions or unexpected issues arise. While we cannot guarantee a specific delivery date in every situation, we will make reasonable efforts to support customers throughout the shipping process.

If you have questions regarding shipping costs, order processing, delivery estimates, tracking information, address issues, delayed packages, or international shipping, please contact ALTJOHNJAMESON LLC at altjohnjamesonllc@gmail.com. Providing your order number and relevant shipment details will help us review your request more efficiently.

ALTJOHNJAMESON LLC
6925 GLADIOLA ST ARVADA, CO 80004

Thank you for choosing ALTJOHNJAMESON LLC. We appreciate your business and remain committed to providing a convenient ordering process, careful fulfillment, clear shipping communication, and responsive customer support throughout your shopping experience.